FugroEurope
  • Leidschendam, NLD
  • Full Time

Fugro are the world's leading, independent provider of geo-intelligence and asset integrity solutions for large constructions, infrastructure and natural resources. We provide the technical data and information required to design, construct and maintain large structures and infrastructure in a safe, reliable and efficient manner. Working around the globe, predominantly in energy and infrastructure markets, we employ approximately 10,000 employees in around 65 countries.

 

POSITION

Based on our X-wing approach we have created new hyperspace lanes to optimize the IT on Vessels and provide ourselves with a competitive advantage not only for today, but also for the future.

In October the IToV Jedi rebellion team will kick-off the IToV Operations Center and we are looking for you to join!

You will part of the IToV team. A young, bright, enthusiastic team of professionals that has extensive knowledge on maritime and IT. This team is eager to share knowledge, serve our (internal) customers and will guide and train you to become a full IToV Jedi.

 

KEY TASKS & RESPONSIBILITIES:

  • Provides 1st and 2nd line of support and monitors 2nd and 3rd line for IToV related support to all Fugro vessels;
  • Escalates to 2nd and 3rd line (internal and vendors) and monitors progress;
  • Operate in a 24/7 IT support desk environment;
  • Receives, registers and prioritizes the service requests;
  • Solves technical or functional 1st line incidents;
  • Registers changes and fixes;
  • Trains/supervises new colleagues.

 

POSITION REQUIREMENTS

  • Minimum MBO level 4 IT service desk;
  • Previous working experience as a service desk employee would be beneficial;
  • Good IT infrastructure and application configuration knowledge;
  • Customer focused;
  • Good communication skills;
  • Excellent English language skills both written and oral;
  • Team player that sets the example, shares knowledge and has a natural feel to help where needed;
  • Understanding of the maritime IT environment;
  • Accurate and structured way of working;
  • Agile and responsive;
  • Passionate, dedicated;
  • Bold, eager to learn (also from mistakes)
  • Getting the job done mentality;
  • Cultural awareness;
  • 24/7 mentality.

 

WHAT WE OFFER 

A career at Fugro means challenging work in an international environment. You work in motivated teams with colleagues from all over the world. As Fugro we are proud to provide geo-intelligence and asset integrity solutions to contribute to a live-able world. As a market leader in geo-information, Fugro offers a unique combination of state of the art 3D technology, software development and engineering for our clients. Fugro is an international company with a wide range of career potential in The Netherlands and abroad.

 

Fugro also offers excellent remuneration and employment conditions such as a good pension and a collective medical insurance. And just as important a challenging job with a lot of variation, room for own initiative in an informal and professional working environment. Personal development by training and relevant courses is highly stimulated by Fugro.

 

FURTHER INFORMATION

To apply, please visit www.fugro.com/careers and upload your resume and motivational letter.

 

Disclaimer for recruitment agencies: Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

 

 

 

FugroEurope
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